A call to collect and analyse recordings of personal independence payment assessments

Recent UK policy changes enable claimants to record their Personal Independence Payment (PIP) assessments, presenting an opportunity study how they are produced interactionally. Disabled people have often reported feeling disempowered by PIP and these assessments notoriously inaccurate – the vast majority overturned in claimants’ favour upon appeal. Given quality of lives depends on outcome, it is urgent learn assessment process yields so many successful appeals. Here we analyse a small sample one recording, uploaded YouTube claimant, show importance understanding high-stakes interactional situations. We intend for this looking at detail which hitherto been hidden from scrutiny because difficulty obtaining recordings assessments.